Event Overview

The supply chain and logistic sector have seen a massive disruption due to Covid-19. With social distancing and restrictions leading to increase demand for delivery services, huge pressure has been placed on the entire global, regional and local supply and logistics chain, consequently disrupting back end inventory and warehousing, including delivery and logistics operations for last mile in the region.

This has exposed technology and innovation gaps across the sector when it comes to automation and transformation and many supply chain and logistics companies, manufacturers'. retailers and businesses are realising the need to scale up and ensure that they have technology and innovation driven supply chain processes and systems to withstand this pressure and weather the pandemic while future-proofing their operations in this new normal.

As such, manufacturer and retailers, as well as all sectors with disrupted supply chain sources are turning to scaling up technologies such as artificial intelligence (AI), smart automation, robotics, enterprise resource planning (ERP) amongst many others to ensure that they achieve operational efficiency, remain competitive and meet customer’s expectation for faster delivery and excellent customer service.

The Supply Chain and Logistics Transformation DigiConference will therefore bring together senior executives and decision makers from supply chain and logistics companies, retail chains, manufacturers, distributors and solution providers to discuss some of these challenges and how technology and innovation can play a key role in helping them transform their processes and future-proof the logistics and supply chain sector in a post COVID-19 pandemic.

Event in Numbers




Decision makers




Media Partners

Meet the Advisory Committee


Jan-Willem Adrian
Vice President – Supply Chain and Logistics,
National Unified Procurement Company (NUPCO) Saudi Arabia

Piyush Chowhan
Group Chief Information Officer,
Lulu Group International
Read more

Partha Banerjee
Group Chief Information Officer,
Safeer Group of Companies

Meet the Speakers

Jan-Willem Adrian
Vice President – Supply Chain and Logistics,
National Unified Procurement Company (NUPCO) Saudi Arabia

Partha Banerjee
Group Chief Information Officer,
Safeer Group of Companies

Nazan Nobakht
Group Chartering & Logistics Director,
Petrochem Middle East

Piyush Chowhan
Group Chief Information Officer,
Lulu Group International
Read more

Guillaume Akbaraly
Head Supply Chain,
Global Pharma

Angad Singh
Regional Director – Operations,

Why Get Involved?

Get in front of your target market

Get access to the entire spectrum of Supply Chain and Logistic industry leaders and decision makers leading their organisation’s technology strategy

Gain project insights

Get first-hand insights into which solutions and technologies the sector is evaluating for current and future investment from across the middle east and Africa region and spot opportunities earlier

Generate strong leads

Learn which projects are going forward and influence decision makers and stand a chance of being shortlisted for upcoming projects 

Raise your brand awareness

Opportunity to position your brand as one of the leading companies in the sector that is helping the supply chain and Logistic industry and organisations identify and meet their key requirements

Who will attend Supply Chain and Logistics Transformation Digi-Conference?

Senior management members with the below job titles from leading supply chain and logistics companies, retail chains, fashion stores, electronic stores, online shopping providers, online pharma, third-party logistics (3PL), courier express parcel (CEP), quick service restaurant (QSR), consumer packaged goods (CPG) in the Middle East and Africa:

Conference Format

Conference Program

Gulf Standard Time (GMT +4) Conference Program
10:00 Meeting Room Opens
10:05 Welcome Remarks from Great Mind’s representative
10:10 Keynote Presentation: Digitising Port Infrastructure and Logistics Operations to Boost Supply Chain Performance and Efficiency
10:15 PANEL SESSION 1: Assessing the Impact of COVID-19 Pandemic on the Region’s Supply Chain and Logistics Sector and how industries can Respond to the Disruption
  • COVID-19 and the Supply Chain Challenge: How COVID-19 is re-writing the rules of global logistics and disrupting regional economy
  • Examining how the sector can leverage innovation and technology to respond to the disruption
  • How do we build a more resilient supply chain and logistics industry that can withstand future challenge and disruption?
11:00 Presentation: Supply Chain Automation: Leveraging Smart Warehousing to Increase Supply Chain Efficiencies
11:10 PANEL SESSION 2: Delivery Management: The growing importance of Last Mile Delivery in today’s Supply Chain and Logistic environment

  • What are the challenges facing last mile delivery and can innovation and technology bridge the gap?
  • How to achieve an efficient last mile delivery system that makes it easy to switch from one service provider to the other seamlessly
  • Why integration of last mile delivery service provider’s system is key to allowing retailers seamlessly manage their operations and reduce downtime in switching from one provider to the other manually?
This session will highlight stories about key innovation and technologies enabling the Supply Chain and Logistics sector in these difficult times. The session consists of four (10 min) back-to-back presentations from industry leaders and experts who will provide insights on successful application of a variety of innovative digital solutions.

Presentation Topics
  • Navigating healthcare and pharma supply chain challenges in COVID-19 times
  • Fleet Management: Route planning and optimization for small and mid-sized fleet
  • Managing the Impact of Coronavirus on the pharmaceuticals supply chain sector
  • How to transform your supply chain business model to support today’s digitally demanding customer and business environment
12:30 PANEL SESSION 3: Establishing an Intelligent Customer Service and Support System to Boost Overall Customer Experience and Order Fulfilment Process
  • Why effective customer management system is key in the entire e-commerce journey
  • How retailers can effectively manage the buy online – pick up in store customer journey and experience
  • Including customers in the entire order fulfilment journey by providing tracking, monitoring and visibility to customers
  • Automating customer complaints and feedbacks responses to ensure customers’ requests and pain points are responded to and resolved in real time
13:10 Closing remark by chairman and end of DigiConference

Sponsorship Opportunities


We have a diverse range of sponsorship opportunities available. A member of the sponsorship team will work with you to create a bespoke package to suit your business objectives. For more information email partnerships@gmevents.ae or call +971 (0) 4 568 7800


Register to Attend

Primary Free of charge
Solution Provider 200 USD + 5% Tax 210 USD


Contact Us